Last week I opened a new can of food for Rosa--Evangers chicken drummetes. I was startled to find a metal clip wedged deep into the chicken. The good news is that the chicken may have been Kosher, the bad news is that this metal clip could have been in my dog's throat or tummy!
I emailed Evangers and this is how they responded:
Anyway, we appreciate that you took the time to notify us of your incident. We will use that information to modify and improve our quality and procedures.
Thanks again, and have a great day!
Huh? Your kidding, right? What if someone found a pin in one of our toys. What if we said, "We use pins all the time when we sew. We must have missed that one. This hardly ever happens. Have a nice day" ?!
Maybe Evangers should slow the processing pace so that workers have time to make sure 1 inch metal toothed clips do not end up in cans of their dog food? You think?
I contacted the FDA via their consumer complaint line. Guess what? No one called me back. Not a surprise. I am sure the FDA is overworked. But, the FDA also has a history of dropping the ball when it comes to pet food and.. the future doesn't look much brighter. Weak poorly regulated rules mean that the profit risk ratio is tipped-- why pay a tad more to prevent metal clips from winding up in your dog food when no one "important" cares anyway?
Events like this tend to reignite my paranoia, which goes like this: Very few people involved in manufacturing or regulating pet products actually care about our pets. Yes, they may show cute pictures on their websites and talk about their own pets but the profit margin is what actually counts-- first and foremost. Sadly this would be true no matter what the industry (even, gasp, products for children). But, regulators are trying with many of these industries, quite unlike the the gaping unregulated void in which the pet industry operates.
This is why I believe education matters tremendously. Be informed, search out new information, look beyond the glossy ads, and don't always listen to the experts.
They may be biased.
They may not be thinking of your pets.
They may be thinking of their wallets.
So..what do you think?